Docknester is a platform that helps boat owners find and book berths at marinas. Users can request quotations, process payments securely via Stripe, and connect with marinas to finalize their reservations.
Yes, Docknester is available to users worldwide. However, some marinas may have restrictions on international bookings.
Creating an account and requesting quotations is free. You only pay when confirming a booking with a marina.
Yes, you need an account to request a quotation and make a booking. This ensures a smooth process and keeps your booking details secure.
Once you receive a quotation from a marina, you can confirm your booking and complete the payment through Docknester.
All payments are processed through Stripe, which accepts major credit and debit cards.
Cancellation policies vary by marina. Each quotation will include the specific refund policy set by the marina.
If a marina cancels your booking, you should contact them directly to resolve the issue. Docknester is not responsible for cancellations made by marinas.
Yes, all payments are processed securely through Stripe, ensuring industry-standard encryption and fraud protection.
Simply sign up with your email and verify it to start using Docknester.
You can reset your password by clicking “Forgot Password” on the login page.
We store your name, email, phone number, and boat details to facilitate bookings. Payment data is securely handled by Stripe. For more details, check our Privacy Policy.
Yes, you can request account deletion by contacting contact@docknester.com.
Docknester uses LogRocket for analytics only if you consent. You can opt-out in your privacy settings.
For any inquiries, email us at contact@docknester.com.
If you have issues with a confirmed booking, contact the marina directly. If you need assistance with the platform, reach out to us at contact@docknester.com.
If you suspect fraudulent activity, contact contact@docknester.com immediately, and we will investigate.
If you have any other questions, feel free to reach out! 🚢
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